Insurance
Structured facade evidence for claims assessment, loss adjustment, and risk surveys.
Overview
Facade intelligence
for insurance.
Insurance companies, loss adjusters, and claims assessors need facade condition data they can trust. A standard PDF inspection report often lacks the structure needed for efficient claims processing. It is difficult to distinguish pre-existing conditions from new damage, compare severity across claim events, or verify that remediation was completed to the required standard. The result is delays, disputes, and unnecessary cost.
Facade Inspect delivers structured, severity-classified defect data that supports every stage of the insurance lifecycle. Each defect is pinned to a 3D model of the building, tagged with a date, severity tier, and photographic evidence. When a claim event occurs, assessors can compare current condition against the documented baseline to distinguish new damage from pre-existing deterioration. The evidence is auditable, time-stamped, and available instantly via a secure link.
For insurers conducting risk surveys on commercial or strata portfolios, the platform provides a clear picture of facade maintenance history. A building with a documented, proactive maintenance record presents a lower risk profile than one with no condition evidence. The data supports underwriting decisions, premium setting, and risk mitigation recommendations with verifiable evidence rather than subjective opinion.
Challenges
What makes facade management
harder in this sector.
Distinguishing storm damage from pre-existing facade deterioration is difficult without a documented condition baseline.
Claims documentation arrives as photographs and narrative text, making it hard to assess severity or scope of damage.
Loss adjusters spend excessive time on site visits because the existing documentation does not answer basic questions about condition.
Remediation verification for claim settlements relies on contractor invoices rather than photographic before-and-after evidence.
Risk survey data for underwriting is often dated, incomplete, or based on a single visual walkthrough.
How We Help
What Facade Inspect delivers.
Provide time-stamped, severity-classified baseline records that distinguish pre-existing condition from new damage.
Deliver 3D models with every defect pinned to its location, giving assessors spatial context without a site visit.
Generate structured claims documentation with defect data, photographs, and cost estimates in a format designed for processing.
Track remediation to verified completion with before-and-after evidence, supporting claim settlement and close-out.
Support risk surveys with verifiable maintenance history data that informs underwriting and premium decisions.
Typical Projects
Project types in this sector.
Post-storm facade damage assessment and documentation
Baseline condition reports for insurance policy inception
Claims support documentation with severity-classified defect data
Loss adjustment evidence packages with 3D model and photo evidence
Risk survey condition assessments for commercial portfolios
Remediation verification and claim close-out documentation
Standards
Applicable standards and regulations.
AS 4349.0: General requirements for building inspections
Insurance Council of Australia guidelines
NCC Volume 1 Part F3: Weatherproofing requirements
AS/NZS 4284: Testing of building facades
QBCC reporting requirements
FAQs
Common questions.
How does a baseline inspection help with insurance claims?
A baseline inspection creates a time-stamped record of your building facade condition before any claim event occurs. Every defect is classified by severity, photographed, and pinned to a 3D model. When damage occurs, assessors compare the current state against this documented baseline to identify exactly what is new damage and what was pre-existing. This eliminates the disputes that commonly arise when there is no prior record, and it speeds up claims processing because the evidence is structured and verifiable.
Can loss adjusters access the 3D model remotely?
Yes. Every building record includes a shareable secure link to the 3D model. Loss adjusters can view defects, filter by severity, review photographs, and understand the spatial distribution of damage from their desk. This reduces the number of on-site visits required, accelerates assessment timelines, and gives adjusters the spatial context that flat photographs lack. The model is accessible from any web browser without special software.
What evidence is provided for remediation verification?
Each remediated defect includes before-and-after photographs, a timestamp for the repair, contractor details, and the sign-off record. The defect status in the 3D model updates to show it has been addressed. This evidence trail supports claim settlement and close-out because the insurer can verify that the approved work was actually completed to the required standard. The record is permanent and accessible for future reference.
Related Services
Services for insurance.
Service Locations
Available across Australia.
Ready to inspect your building?
Talk to our team about a facade condition assessment for your insurance portfolio.
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