Facade Remediation Management

Remediation management closes the gap between identifying facade defects and actually getting them fixed. Many buildings have detailed inspection reports sitting in filing cabinets with no action taken because the path from "defect identified" to "repair verified" is unclear. Our platform creates a structured pipeline where every defect approved for repair moves through defined stages: quoted, approved, scheduled, in progress, completed, and verified. Nothing falls through the cracks.

The process starts when a defect in the register is approved for repair by the building owner or committee. A work order is generated with the defect details, location (mapped on the 3D model), recommended repair methodology, and cost estimate. This work order is issued to qualified contractors who submit quotes through the platform. Owners compare quotes and approve the preferred contractor without email chains or lost attachments.

During remediation, contractors provide progress updates with photographic evidence through the platform. Before/after photo pairs document every repair. When work is declared complete, our inspectors conduct verification inspections to confirm the repair meets the required standard. Only after verification does the defect status change to "complete". This creates an auditable record that satisfies insurers, regulators, and body corporate obligations.

For strata buildings, the remediation pipeline integrates with the committee approval process. Defects requiring expenditure above thresholds are flagged for AGM resolution. Cost estimates from the defect register feed directly into maintenance levy budgets. Progress reports are generated in the format required for committee meetings. This reduces the administrative burden on strata managers and gives committees visibility over ongoing maintenance programs.